Personalised Mug – Upload Your Own Photo, Logo or Design

Got a photo, logo or design ready to go? Upload it and we’ll print it onto a personalised mug, made to order in the UK. Use your own artwork, family photo, business logo or wording, then choose a classic Standard mug or a Heat-Changing mug that reveals your design when a hot drink is added.

Features

• Upload your own photo, logo, artwork or wording
• Choose Standard or Heat-Changing
• Available in 11oz and 15oz
• Glossy ceramic finish
• Printed and made to order in the UK
• 1–2 working days to make

Choose your mug

• 11oz Standard: £9.99
• 11oz Heat-Changing: £12.99
• 15oz Standard: £12.99
• 15oz Heat-Changing: £14.99

How to order

1. Choose Standard or Heat-Changing.
2. Select 11oz or 15oz.
3. Upload your design and add any wording in the personalisation options.
4. Check all names, wording and your uploaded file carefully before adding to your basket.

For the sharpest print, upload a clear, high-resolution file with the important parts not cropped.

Standard or Heat-Changing?

Standard: your design is visible all the time.

Heat-Changing: a dark outer coating changes when a hot drink is added, revealing your design.

Great for

• Business logo mugs for staff, clients or events
• Family photo gifts and keepsakes
• Your own illustrations, artwork or quotes
• Birthday, Christmas and Father’s Day gifts
• Gifts for Mum, Dad and grandparents
• Teacher and colleague gifts

Care

Hand wash only. Do not microwave. Avoid abrasive cleaners.

Heat-Changing mugs: hand wash only and do not microwave.

Your design, on a mug. Upload it, choose your size and we’ll take care of the rest.

Delivery

• 1–2 working days to personalise and prepare
• UK delivery 2–3 working days after dispatch (3–5 working days in total)
• Free UK mainland delivery on orders over £35

Why shop with Lilpins Essentials

• UK small business
• Made to order in 1–2 business days
• Friendly UK customer support
• Personal and business orders welcome

FAQs

Can I upload my own artwork or design?

Yes. Upload your finished design in the personalisation options and add any wording you’d like alongside it.

Can I put my business logo on a mug?

Yes. Upload your logo and we’ll print it onto your chosen mug. Check the file carefully before adding to your basket.

What type of file should I upload?

Use a clear, high-resolution image where the important parts are not cropped. Our Photo Upload Guide has more tips.

What sizes are available?

Both Standard and Heat-Changing mugs come in 11oz and 15oz.

How should I care for my mug?

Hand wash only. Do not microwave. Avoid abrasive cleaners.

How long does it take?

Production takes 1–2 working days, then UK delivery takes 2–3 working days after dispatch.

Standard processing time for made-to-order products is 1 to 2 business days. If a product has a different production time, it is shown on its product page.

Free UK mainland delivery applies to orders of £35 or more. Standard UK mainland delivery is £3.95.

Processing and handling

We create, quality check and package your personalised gifts within 1 to 2 business days. Processing time is separate from delivery time.

Delivery after dispatch

Standard UK delivery takes 2 to 3 business days after dispatch.

Express UK delivery takes 1 business day after dispatch. 

Business days run Monday to Friday, excluding UK bank holidays.

Cancellations

You have a 12-hour window from placing your order to request a cancellation.

Orders become non-cancellable once production or dispatch begins. To request a cancellation, email contactus@lilpinsessentials.com with the subject line “Cancellation” and include your order number.

Delivery delays

Weather, peak seasons and public holidays sometimes slow postal services. Delivery dates are estimates rather than guarantees.